OUR PRIVACY POLICY
What Is A Privacy Policy?
A Privacy Policy is a legal document that outlines how an organization or business collects, uses, manages, and protects the personal information of its users, customers, or clients. It serves to inform individuals about what data is collected, why it is collected, how it is used, and under what circumstances it might be shared with third parties.
As a business, we take privacy very seriously and strictly adhere to the regulations set by the data controller. To ensure your data is secure, we have achieved full compliance with the Office of the Data Protection Commissioner. Additionally, all our engineers are trained and compliant with best practices for handling your data. For your reference, please review our data controller credentials.
Introduction
Welcome to SHIFTECH AFRICA LIMITED (referred to as "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including but not limited to our website, applications, and any related services (collectively referred to as "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
When you interact with our Services, we may collect personal information that you voluntarily provide to us. This may include:
- Name
- Email address
- Phone number
- Billing and payment information
- Location data
- Any other information you choose to provide
1.2. Automatically Collected Information
We may automatically collect certain information about your device, browsing actions, and patterns, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit on our website
- Time and date of your visit
- Other diagnostic data
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our Services
- To manage your account and process transactions
- To communicate with you, including responding to inquiries and providing updates
- To personalize your experience and improve our Services
- To detect, prevent, and address technical issues
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers who assist us in operating our business, such as payment processors, cloud storage providers, and marketing partners.
- Legal authorities when required by law, or to protect our rights and property.
- Business partners in the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement a variety of security measures to protect your personal information. All sensitive data is encrypted, and we use secure protocols to transmit data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, tax, accounting, or reporting requirements. We may retain anonymized information indefinitely.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Request deletion of your personal data under certain conditions.
- Object to or restrict the processing of your personal data.
- Unsubscribe from our marketing communications at any time.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
They Trust Us
